Terms & Conditions
A Few House Rules.....
By booking an appointment with Azure Dermal Clinic, you will be required to provide written consent for your treatment and adhere to the recommendations made by your therapist.
Adverse Events
As some of our skincare and treatments have specific contraindications, each client is assessed on a case by case basis to determine eligibility for treatments. Any adverse events to a treatment or a product must be disclosed to Azure Dermal Clinic immediately for appropriate interventions. If a reaction to a product is suspected, the client must provide clear photos of the reaction either via photograph or visit Azure Dermal Clinic in person for further assessment and treatment advice. If severe reactions occur, including but not limited anaphylaxis, contact OOO immediately or present to your local Emergency Department for urgent care.
Privacy Policy
At Azure Dermal Clinic, we are committed to protecting our client’s privacy as online visitors to our website and while using our online booking tool. We use the information collected about you to maximise the services provided to you. We respect your privacy and confidentiality of the personal information provided by you. We adhere to the Australian Privacy Principles.
Please contact us to make any changes to your personal details collected by Azure Dermal Clinic by advising in writing via email.
Links
This website contains links to other websites for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Azure Dermal Clinic is not responsible for the privacy practices of third-party websites. We encourage you to be aware of and to read the privacy statements of every website that collects personally identifiable information. This privacy policy applied solely to personal information collected by Azure Dermal Clinic.
Refunds
All refunds for treatments or products purchased will be assessed on a case by case basis. As our skincare ranges, like most, require evidence of an allergic reaction (inclusive of photos) in order to process a refund, we will consider each case as it presents. We are within our right to refuse a refund in the event of a 'change of mind' for a product or treatment.
Deposits & Cancellation Policy
A $50 deposit is required for ALL BOOKINGS in order to secure your appointment. This deposit can be redeemed towards your scheduled treatment on the day or can be left on your account to hold all future bookings which is redeemable at anytime.
Azure Dermal Clinic has a 24-hour cancellation policy in place for ALL BOOKINGS.
We require 24-hour written or verbal notice, to cancel or reschedule ALL appointments. If this 24-hour cancellation policy is not adhered to, your $50 deposit paid to secure your booking will be forfeited.
As a small business, no-show appointments and last-minute cancellations have a significant impact on our time that we could give to other clients on our waitlist as well as pre-preparation of treatment consumables. We do understand that circumstances change and life happens and that you may need to cancel last minute. All we ask that out of respect for our other clients and our staff’s time, please notify us.
This policy is not set to be mean or insensitive to these situations and therefore, everyone’s circumstance will be considered prior to forfeiting the deposit.